Responsible Gaming

Gambling is entertainment, not income. Wolfwinner encourages every player from Australia to treat pokies and table games as paid leisure and to stay in control of time and money spent.

Control tools

Every account can set deposit limits per day, week or month. Cool-off periods temporarily block access to games, and self-exclusion closes the account for a chosen term from six months up to permanent. Requests are actioned by support within 24 hours and cannot be undone early.

Warning signs

Consider a break if you chase losses, borrow money to play, hide your play from family, or if pokies stop being fun and start feeling like a way to solve money problems. Honest self-checks early prevent bigger problems later.

Where to get help

BeGambleAware offers free confidential advice and a self-assessment test. Gambling Therapy provides online support groups in English worldwide. Gambling Help Online serves Australian residents with free counselling by chat and phone around the clock.

Protecting minors

Accounts are strictly for players aged 18 and over, and age is verified before the first withdrawal. Keep devices logged out and use parental control software if children share your devices.

Our commitment

Wolfwinner trains staff to recognise problem-play patterns, never targets self-excluded players with marketing, and cooperates fully with licensing authorities on responsible gaming matters.